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What can we do for you?
Here you find answers to the most common questions quckly.
Do you have a LadyComp, BabyComp or Pearly?
Do you have a LadyComp?
Are you happy with the device?
Would you like to recommend the LadyComp to someone else?
Do you require brochures for potential buyers?
Would you like to inform others about your positive experience with your LadyComp?
Are you unhappy with the device?
Do you find you have too few green days?
Do you assume that the ovulation wasn’t shown?
Do you think your LadyComp isn’t working properly?
Do you find the handling too difficult?
Did you become pregnant unintentionally?
Do you have a technical problem with the device?
Are the measurements not stored?
Does F appear on the display?
Does BA appear on the display?
Did the alarm not go off?
Then you probably set the alarm after midnight for the same day. Please bear in mind that the alarm should always be set the day before. Of course you also can measure within the measuring period without the alarm. However, this is only possible if you also measured the day before. => Contact and Company Information
Is the date or the time incorrect?
Then read the instructions on page 24.
The date can only be changed with the help of the time display. If you want to move the date forward by a day for example, you have to let the hours run forward until the correct date and the current time is displayed.
This means that you have to forward the hours over midnight to the correct actual time and date. To change the date one day back, you have to use the minus button moving backwards in time.
However, for safety reasons the date can only be moved by 1 day each day. Please phone us if in doubt.
=> Contact and Company Information
Do you have a problem entering your menstruation
Did you forget to enter your menstruation?
Did you accidentally enter M on a day without bleeding?
In that case the device recognises that the M entered is not relevant for the analysis. Contact us in any case of doubt. => Contact and Company Information
Can you not enter your menstruation any more?
Then you have probably taken too many measurements in the meantime. The device then counts the cycle days further until the next time M is entered However, this should coincide with the actual bleeding as far as possible. Contact us in any case of doubt. => Contact and Company Information
Do you require spare parts?
Do you know exactly what you need?
In that case you may want to use our shop assistant. => Shop
Are you unsure of what you need?
Do you have a BabyComp?
Are you happy with the device?
Do you want to recommend the BabyComp?
Do you require brochures for potential buyers?
Would you like to inform others about your positive experience with your BabyComp?
Are you unhappy with the device?
Do you find you have too few green days?
Do you assume that the ovulation wasn’t shown?
If so, read the instructions on page 22 about mono-phases and page 36 to call up the number of mono-phases. Phone us if you have further questions. => Contact and Company Information
Do you think your BabyComp isn’t working properly?
Do you find the handling too difficult?
Have you been trying to become pregnant unsuccessfully for a long time?
In that case check the number of scheduled hits (instructions page 37) and contact us so that we can work out together how we can support you. => Contact and Company Information
Do you have a technical problem with the device?
Are the measurements not stored?
Does F appear on the display?
Does BA appear on the display?
Did the alarm not go off?
Then you probably set the alarm after midnight for the same day. Please bear in mind that the alarm is always set the day before. Of course you can also measure within the measuring period without the alarm. However, this is only possible if you also measured the day before. => Contact and Company Information
Is the date or the time incorrect?
Then read the instructions on page 24.
The date can only be changed with the help of the time display. If you want to move the date forward by a day for example, you have to let the hours run forward until the correct date and the current time is displayed.
This means that you have to forward the hours over midnight to the correct actual time and date. To change the date one day back, you have to use the minus button moving backwards in time.
However, for safety reasons the date can only be moved by 1 day each day. Please phone us if in doubt.
=> Contact and Company Information
Do you have a problem entering your menstruation?
Did you forget to enter your menstruation?
Then you can enter it up to 3 days later. For further information read the instructions on page 18f. => Contraception
Did you accidentally enter M on a day without bleeding?
In that case the device recognises that the M entered is not relevant for the analysis. Contact us in any case of doubt. => Contact and Company Information
Can you not enter your menstruation any more?
Then you have probably taken too many measurements in the meantime. The device then counts the cycle days further until the next M is entered. However, this should coincide with the actual bleeding as far as possible. Contact us if in doubt doubt. => Contact and Company Information
Do you require spare parts?
Do you know exactly what you need?
In that case use our shop assistant. => Shop
Are you unsure of what you need?
Do you have a Pearly?
Are you happy with your Pearly?
Do you want to recommend the Pearly?
Do you require brochures for potential buyers?
Would you like to inform others about your positive experience with your Pearly?
In that case send us a small report that we can publish on our website.
Are you unhappy with the device?
Do you find you have too few green days?
Do you assume that the ovulation wasn’t shown?
Do you think your LadyComp isn’t working properly?
Do you find the handling to difficult?
Then contact us so that we can support you. We always have a few tips in stock and after a short time, handling your Pearly will become a routine. => Contact and Company Information
Did you get pregnant unintentionally?
In that case contact us so that we can work out together what happened. Only 0,3% of all
unintentional pregnancies are due to a mistake in the analysis. However, only mistakes that are discovered can be eliminated. => Contact and Company Information
Do you have a technical problem with your device?
Are the measurements not stored?
Does F appear on the display?
Does BA appear on the display?
Did the alarm not go off?
Then you probably set the alarm after midnight for the same day. Please bear in mind that the alarm is always set the day before. Of course you can measure within the measuring period without the alarm as well.
However, this is only possible if you also measured the day before. => Contact and Company Information
Is the date or the time incorrect?
Then read the instructions on page 11.
The date can only be changed with the help of the time display. If you want to move the date forward by a day for example, you have to let the hours run forward until the correct date and the current time is displayed.
This means that you have to forward the hours over midnight to the correct actual time and date. To change the date one day back, you have to use the minus button moving backwards in time.
However, for safety reasons the date can only be moved by 1 day each day. Please phone us if in doubt. => Contact and Company Information
Do you have a problem entering your
Did you forget to enter your menstruation?
Did you accidentally enter M on a day without bleeding?
In that case the device recognises that the M entered is not relevant for the analysis. Contact us in any case of doubt. => Contact and Company Information
Can you not enter your menstruation any more?
Then you have probably taken too many measurements in the meantime. The device then counts the cycle days further until the next M is entered However, this should coincide with the actual bleeding as far as possible. Contact us in any case of doubt. => Contact and Company Information
Do you require spare parts?
Do you know exactly what you need?
In that case use or shop assistant. => Shop
Are you unsure of what you need?
Do you want to prevent pregnancies naturally with our devices?
Have you read up on them sufficiently and are you already enthusiastic?
Do you want a device immediately?
Then our shop assistant will help you. We are always happy to offer advice and answer your questions even long after you have bought from us. => Contact and Company Information
Is your partner still sceptical?
In that case refer him or her to our clinical studies conducted by independent clinics. Furthermore, since June 2006 we have the FDA approval, the authorisation of the US-American Health Authority for sales in the USA. Naturally we will kindly answer any of your partner’s questions. => Contact and Company Information
Arer you still not convinced?
Do you still question the reliability of this method?
Then read our clinical studies. With a Pearl Index of 99.3% the LadyComp, BabyComp and Pearly belong to the most reliable contraceptive methods. Moreover, unintentional pregnancies are mostly due to application errors. Contact us if you are in doubt about whether the devices are suitable for you. => Contact and Company Information
Do you find the investment too high?
If so bear in mind that the devices have a life expectancy of ten years. A lot of women use their LadyComp or BabyComp for a lot longer for natural contraception. As the Pearly has only been on the market since 2004 we do not have the relevant data. However, the Pearly is also a quality product produced in Germany. => Price/Performance
Are you unsure whether the device really is suitable for you?
Can‘t you make up your mind between the LadyComp and the Pearly?
Then please consider that the LadyComp is a one-off investment, whereas the Pearly has to be sent in for a service and a battery change every 3 years. Additionally, the LadyComp offers a lot higher comfort, with its comprehensive statistics programme and detachable sensor, than the easier to handle and much smaller Pearly. => Pearly
Is your Gynaecologist sceptical?
Please bear in mind that only very few doctors actually know the LadyComp, BabyComp and Pearly and often get them mixed up with other, highly promoted devices. By contrast particularly gynaecologists who mainly focus on fertility consultation and who really know our devices are extremely enthusiastic about the helpful features of the BabyComp. => Clinical Studies
Is your partner still sceptical?
In that case refer him or her to our clinical studies conducted by independent clinics on BabyComp and LadyComp. As the Pearly is based on the same programme the safety of Pearly is identical to that of LadyComp. Furthermore, since June 2006 LadyComp has the FDA approval, the authorisation of the US-American Health Authority for sales in the USA. Naturally we will kindly answer any of your partner’s questions. => Clinical Studies
When should you seek advice from us before buying one of our devices?
Are you living in special circumstances at the moment?
Do you want to be able to make love at any time without having to think about it first?
Then the NFP (Natural Family Planning) and our devices are probably not suitable for you, as you have abstain on the fertile days (cuddling is allowed!). => Safety and the Pearl Index
Are you younger than 25 and definitely don’t want to become pregnant?
In that case you should bear in mind that no method of contraception other than abstinence offers a 100% safety. If the LadyComp, BabyComp and Pearly are used properly they offer a 99,3% safety. Most unintended pregnancies result from application errors.
Let us advise you because we only sell you our devices if we are sure that you provide the necessary responsibilty and discipline for contraception with our devices.
=> Safety and the Pearl Index
Do you want to start measuring again after a pregnancy?
Then the device can show you the first ovulation but it cannot prevent an unintentional pregnancy, because the first ovulation ist not predictable. => FAQ
Are you just before or going through the menopause?
In that case our devices can show you the gradual absence of ovulation. This is particularly helpful for women who know their body very well or have been using the LadyComp, Babycomp or Pearly for a long time. However, the number of green days may be rather low. If you know your body well or have been using the LadyComp for a long time, the display can be helpful. => Contact and Company Information
Do you have a very irregular cycle?
Do you live an eventful life?
Are you constantly under stress?
In that case it may occur that no ovulation takes place and therefore there are no green days shown on the display. A lot of our customers only became aware of the impact caused by extreme pressure by using our devices. => Medical Basics
Do you sleep little or with many interruptions?
Then you should know that you ideally need 5-8 hours of undisturbed sleep for a good measuring result. Only then can the true basal body temperature be measured.
If you always sleep little and get up a lot we do not recommend using our devices. Should you get up occasionally during the night the devices can interpolate possibly deviant measurements. The safety does not suffer from this. => Its so easy
Our you en-route a lot?
Then you can use our devices because neither the BabyComp, LadyComp or Pearly are mains-operated. If you cross through time zones the measuring time can be adjusted to the new daily routine. In extreme cases measurements have to be left out. The missing measurements are interpolated by the device. In an extreme case you will receive more red days than necessary. Ask for our individual consultation. => Contact and Company Information
Do you work shifts?
Then you can generally use our devices for contraception. It may occur that you receive more red days than necessary. However, planning is normally not influenced by this. => Contact and Company Information
Do you have health restrictions?
Are you extremely underweight?
Then please bear in mind that your body tends to miss out ovulation to avoid you becoming pregnant. In this case the device will show red or yellow until the ovulation or the bleeding begins. => Contact and Company Information
Do you regularly take medication?
Then bear in mind that some medication such as hormones have an influence on your cycle.
Ask your doctor or let us advise you in any case of doubt. => Contact and Company Information
Do have above average male hormones?
Contraception based on the temperature method is probably not suitable for you, because the cycle is untypical and no green days can be shown. => Contact and Company Information
Do you have a thyroid hyperfunction or hypofunction?
In that case our devices can be used but if this dysfunction is not treated, the average value has to be corrected by us after a minimum of 3 cycles in order to adjust the device to your personal situation. In case of doubt you should have your thyroid checked by a specialist. In many cases we could point out a previously unrecognised dysfunction of the thyroid due to the changed temperature values.
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Our Shop Assistant is happy to assist you with your purchase.
Alternative to hormones
no allergies
no side effects
99% safe on green days
scientifically tested
long term value for money
Environmentally friendly contraceptive
no detrimental affects on subsoil water
no waste
no test strips
rechargeable batteries
Healthy family planning
in harmony with your body
very feminine and natural
easy to use
pleasant sounding alarm
greater self-awareness
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